Connect with the BioEdge scientific advisory team.
Share your research objectives, documentation requirements, or fulfillment questions. Our scientists respond with targeted guidance and actionable next steps.
Every inquiry is routed to a specialist who understands peptide chemistry, regulatory compliance, and research operations.
Email our scientists
support@bioedgelabs.com
Documentation requests and technical dossiers
Schedule a call
1-800-BIOEDGE
Mon–Fri · 9:00–18:00 EST
Research facility
United States · By appointment
Quality audits and partner onboarding
Response time
Under 12 hours
Priority support for active research teams
How soon can my order ship?
Standard fulfillment is processed within one business day. Cold-chain logistics and documentation links are issued immediately after release.
Do you provide analytical documentation?
Every batch includes COA, HPLC, MS, sterility, and endotoxin reports. Additional testing can be scheduled through our scientific team.
Can you support custom synthesis?
Yes. Share molecular details and desired quantities, and our advisory team will outline feasibility, timelines, and pricing.
What is your return policy?
Unopened research materials may be returned within 30 days of delivery. Contact our support team to initiate a return authorization.